Lower costs and Improved Customer Satisfaction
Wessan Interactive is a leading provider of Interactive Voice Response (IVR) and
web-related services for some of the most recognized companies in the nation.
What We Do
Wessan offers a full suite of services including:
- Interactive Voice Response
- Text Messaging
- Interactive Integration
- Web Development & Hosting
- Professional Services
- Voice Talent
- Studio Production
- Transcription
- Fulfillment
- Real-time Reporting
- Data Management
For almost 40 years, Wessan has been customizing solutions for a wide variety of industries.
We have created thousands of applications, developed hundreds of websites, transcribed
millions of hours of data, stayed ahead of emerging technology and processed tens
of millions of IVR calls, web hits and text messages.
Reduce Costs
A Wessan IVR solution costs 30-50% less than using a “live” operator, it can handle
a substantially greater call volume and collects and communicates massive amounts
of information in a very short period of time — this translates to big savings improving
your company’s bottom line.
Customer Satisfaction
With our IVR, the message is professional and consistent on every call alleviating
any possibility of callers experiencing a ‘bad agent day.’ Plus with our Interactive Integration
solutions, we can further enhance the user’s overall experience.
For more information, call Wessan Interactive today at 800-468-7800 or or
click here to access our
online form.