Terms and Conditions


a.   Subscribers to our service alert system have opted-in to receive text alerts from one or more of the following short codes:    concerning (description of mobile program).

b.  Subscribers must express an interest to receive text messages from Wessan.  Only opted-in Mobile Subscribers receive alerts from Wessan. Such text messages shall consist of (more details on description of mobile program).

c.   All text messages sent to you are at standard rate.  Other charges may apply.  Message fees may apply, based on the type of text messaging program you have with your carrier.  We shall not assess additional fees.

d.  CARRIERS CURRENTLY SUPPORTED:  AT&T, T-Mobile, Verizon, Sprint, Nextel, Boost, Alltel, Virgin, Cellular South, US Cellular, Cellcom, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), MetroPCS, Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

e.   HOW TO GET HELP:  For more information you can reach us at: support@wessan.com (Support email address) or 800-468-7800 (Support Phone#).  From your mobile phone you can get also get help information at any time by sending the text "HELP" to the short code to which you are subscribed. You shall receive a standard rate message from our service with information on the program you have subscribed to, Msg&Data Rates Apply, our website, email address and/or phone number and how to opt-out of our text messaging program.

f.    HOW TO OPT-IN:  You can send in an Opt-In keyword to 59621, respond to an IVR prompt or give verbal authorization to a representative of Wessan.  Depending on the method of opt-in after indicating your interest in opting-in you shall then be sent a text message requesting confirmation that you seek to opt in and providing you with contact and program information.   You must reply YES or Y from your mobile device to complete the opt-in. If your carrier does not permit these alerts, you shall not receive text message alerts from the Wessan.

g.  HOW TO OPT-OUT:  To opt-out of our mobile program you can text "STOP" 59621 from your mobile phone and you shall automatically be unsubscribed from our service.  You shall receive a confirmation that you successfully unsubscribed but shall not receive any additional messages until you opt-in again.

h.  WARRANTY:  We are not liable for any delays in the receipt of any SMS messages connected with this program.  Delivery of SMS messages is subject to effective transmission from your wireless service provider or network operator.

i.     PRIVACY POLICY:  We respect your privacy.  We shall not share or use your mobile number for any purpose other than to send you (program description) text messages as described here. We shall only use information you provide to transmit your text message.  However, we may always disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property.  When you complete forms online or otherwise provide us information in connection with this text-messaging service, you agree to provide accurate, complete and true information.  You agree not to use a false or misleading name or a name that you are not authorized to use.  If we, in our sole discretion, believe that any such information is untrue, inaccurate or incomplete, we may refuse you access to this service and pursue any appropriate legal remedies.